• Sexual Wellness Services

Call: (760) 323-2118
8am to 5pm Mon - Fri

‘It’s a very important element o …

‘It's a very important element of creating safe spaces’: Velasco talks about pronouns

By Robert Hopwood, DAP Health

Pronouns affirm the humanity of an individual and help reduce stigma and obstacles to health care. In short, they matter.

They create a safe space for patients.

"They are a simple and basic topic, but they have a big impact on many of our patients," says Anthony Velasco, Senior Nurse Practitioner Specialist at DAP Health.

Velasco provides comprehensive gender-affirming care at DAP Health, and he advocates for creating better access to safe and gender-affirming spaces for all. He also co-chairs DAP Health's Transgender Health Program.

One of the most important steps to creating a welcoming environment for transgender and gender-diverse people is to address patients using their preferred names and pronouns, according to the Centers for Disease Control and Prevention.

 

Velasco says that using the wrong pronoun to refer to someone is almost like calling somebody by a different name than the name they use.

A pronoun is a word that replaces a noun. For example, the words "it" or "that" are pronouns. Personal pronouns — he, her, they, etc. — are words that refer to a person.

They are a simple way of validating a person's gender identity, creating safe spaces for patients.

Sex is binary and assigned to a person at birth. Gender, on the other hand, is a social construct and is not necessarily the same as the person's sex that was assigned at birth. It isn't binary.

"When I introduce myself and introduce my pronouns to someone, it creates a signal for that particular individual that it is safe for them to discuss their gender identity with me and any gender-affirming needs they may have, especially during our visit," Velasco says.

The 2015 U.S. Transgender Survey — the largest survey ever devoted to the lives and experiences of trans people — surveyed nearly 28,000 people about discrimination, stigma, and health disparities among transgender and gender-diverse people.

They found that 33% of respondents reported having at least one stigma-related experience when they tried to access healthcare. Velasco says that the experience and expression of stigma includes verbal abuse, assault, or even refusal of care.

More: Transgender Care at DAP Is Here For You 

On YouTube: BORN TO BE: Panel discussion and Q&A

In the same study, they found that a significant number of transgender and gender-diverse adults avoided accessing health care services because of the stigma related to discrimination.

Velasco says that when somebody does not acknowledge their gender identity — by misgendering them or deadnaming them — that could be perceived as a form of discrimination.

In another recent study, Velasco mentioned, more than 90 percent of transgender and gender-diverse people in the Inland Empire had health insurance. But most of them didn't access care because they couldn't find a competent provider in providing gender-affirming care.

"One of those incompetencies or lack of knowledge and training would be not validating people, not using correct pronouns, not being aware of gender-affirming issues that transgender and gender diverse people need," Velasco says.

By doing simple, concrete things like making sure we have ways to identify people's pronouns and their chosen names, DAP Health can prevent those barriers to care, Velasco says.

"By us not using and acknowledging their gender identity, by us not using their chosen name — their pronouns — this could potentially limit their access to care," Velasco says.

He says other ways — beyond the use of pronouns — clinicians can let trans people know they provide affirming care is by:

  • Using gender-affirming and inclusive forms;
  • Using gender-affirming electronic medical records;
  • Making sure staff and clinicians are well-trained in how to provide gender-affirming care;
  • Providing gender-affirming hormone therapy;
  • Using trauma informed care;
  • Being aware of all the other things that involve gender affirmation for clients; and
  • Creating programs and interventions informed by the lived experienced of transgender and gender-diverse people. We do this by collaborating with the transgender and gender-diverse community in amplifying their voices to meet their health and social needs.

DAP Health works to create safe spaces for transgender people across the organization. Two simple ways they do that is by putting employees' pronouns in email signatures and on name tags.

"It's a simple but very important element of creating safe spaces for people of all sexes and gender identities in a very respectful manner," says Velasco.

Taking the time to use a person's preferred pronoun doesn't have to be just in a health care setting.

"In our daily language we use pronouns," Velasco says. "We have conversations with everybody. And if we don't respect and honor the names or pronouns they use, it's a way of disrespecting them."

Local organizations collaborate on HIV a …

Keynote speaker Andy Bell of Erasure, left, and Karl Schmid, the entertainment reporter for ABC7 LA
Keynote speaker Andy Bell of Erasure, left, and Karl Schmid, the entertainment reporter for ABC7 LA

Local organizations collaborate on HIV and aging conference 

DAP Health Insights – Monday, Aug. 9, 2021, from David Brinkman, CEO 

Aging Positively — Reunion Project set Sept. 18, 2021  

September 18 is National HIV/AIDS and Aging Awareness Day — a day to call attention to the growing number of people living long and full lives with HIV and to aging-related challenges of HIV prevention, testing, treatment, and care.   

Aging Positively — Reunion Project,” the annual Coachella Valley conference aimed at providing practical information and inspiration for those aging with HIV, will bring together community leaders to improve the lives of older adults living with HIV for a virtual conference that will be open to the public. 

Presented by Eisenhower Health, this year's free event results from a unique collaboration among local service providers and organizations focused on improving the shared experience of older adults living with HIV. It will feature an HIV research panel of top experts discussing HIV and aging issues.

DAP Health in the news

Aging Positively — Reunion Project 202 …

HIV and Aging Conference Header Image

Contact: Steven Henke                                 
Director of Brand Marketing 
(612) 310-3047 
[email protected] 

FOR IMMEDIATE RELEASE  

August 5 2021  

Local Organizations Collaborate on HIV & Aging Conference  

Aging Positively — Reunion Project Set September 18, 2021  

Aging Positively — Reunion Project, the annual Coachella Valley conference aimed at providing practical information and inspiration for those aging with HIV, will bring together community leaders to improve the lives of older adults living with HIV for a virtual conference on Sept. 18, 2021. The conference will feature an HIV research panel of top experts discussing HIV and aging issues in our community.   

September 18 is National HIV/AIDS and Aging Awareness Day — a day to call attention to the growing number of people living long and full lives with HIV and to aging-related challenges of HIV prevention, testing, treatment, and care.    

The virtual conference is free to attendees and open to the public. Presented by Eisenhower Health, this year's event is the result of a unique collaboration among local service providers and organizations focused on improving the shared experience of older adults living with HIV.  

People with HIV are living longer lives, thanks to advancements in scientific research and medical treatments; today, about half of HIV positive individuals in the U.S. are age 50 and above. Aging persons living with HIV have experienced tremendous loss, stigma, and discrimination throughout their lifetime and within the healthcare system.  In comparison to similar HIV-negative populations, individuals aging with HIV may experience an early onset of aging complications such as neurocognitive decline, impaired physical function, frailty, and falls.    

Karl Schmid, the entertainment reporter for ABC7 LA will speak on HIV and the media. The ABC reporter, who came out as HIV Positive in 2018, uses his multimedia platform, +Life, to educate and combat HIV stigma.  

At ABC7, Karl has been a regular contributor since 2013, joining the team as a correspondent and producer on the then-weekly and syndicated "On The Red Carpet." 

A passionate activist in the fight against HIV stigma, Schmid launched +Life (www.pluslifemedia.com) in 2019 online to help foster a new conversation around what it means for people living with HIV and to tackle the stigma still associated with the virus. +Life is also part of Localish TV on the newly launched Localish TV network. 

"HIV is not killing people but stigma is, and this is what needs to change," Schmid said in a statement. "We need to talk more about HIV and its advancements, about what U=U means, and we should not be stigmatized by society. 

"We need to have more information on mainstream media about how you contract HIV, prevention and treatments available so that people stop stigmatizing those that are positive and realize that anyone can have HIV and live a completely normal and healthy life."  

Since coming out as HIV-positive, Schmid has used his platform to educate and fight bias.  

Keynote speaker Andy Bell of Erasure fame will share his personal story. Bell is a founding member of Erasure.  Formed in 1985, when former Depeche Mode and Yazoo member Clarke advertised for a new singer. The duo quickly became enormously successful in the U.K., U.S., and several other countries with hits like “Chains of Love,” “A Little Respect,” and “Oh L’amour.” Now, three decades into their career, they are considered one of the most adored and influential synthpop bands selling more than 25 million records. In 2019, Erasure released their 18th studio album, The Neon. 

Bell has become an icon within the LGBTQ+ community for his honesty, compassion and support. Among his support of various LGBTQ+ causes, Bell has served as an ambassador for New York’s Hetrick-Martin Institute, and he is currently a patron of the Cambridge, England-based charity Diverse and of Above The Stag, London’s only LGBTQ+ theater. 

Topics and speakers:  

  •  Keynote speaker: Andy Bell from Erasure 
  • “Honoring Our Experience” with Gregg Cassin 
  • “KeeLee Meditation” with Dr. Daniel Lee, from the University of California, San Diego's Owen Clinic 
  • “HIV & The Media”: Karl Schmid is the entertainment reporter for ABC7 LA. He recently revealed his HIV status and has been an advocate for U=U as well as breaking down HIV stigma. 
  • HIV research update panel: 
    • Borrego Health: Valerio Iovino, i-Care 
    • DAP Health: Dr. Tulika Singh 
    • Eisenhower Health: Dr. Ken Lichtenstein 
    • Palmtree: Dr. Carlos Martinez 
    • HIV+ Aging Research Project-Palm Springs (HARP-PS): Jeff Taylor  
    • Caregiving with Perry Wiggins from The Center, end-of-life doula Alex Snell, and Richard Bass from PALS (Planning Ahead for LGBTQ Seniors)
    •  “Let’s Kick ASS”: Brian DeVries speaks about sustaining and making new friendships late in life 

What: The Aging Positively — Reunion Project 6th annual HIV conference is a collaboration between the HIV+ Aging Research Project—Palm Springs and other nonprofit community partners. It will be a virtual conference consisting of a mix of facilitated discussions, panels, and presentations led by key researchers, advocates, and long-term survivors of HIV/AIDS.  

When:  The 6th Annual Aging Positively — Reunion Project virtual conference will be held 9 a.m. to 2 p.m. on Sept. 18, 2021. 

Where:  Attendees can attend the conference from the digital device of their choice.  In-person elements may be announced later.  

How: Registration is free and open on Eventbrite: https://www.eventbrite.com/e/hiv-aging-virtual-conference-tickets-162082616469  

Collaborating Organizations:  

ANAC   

The Association of Nurses in AIDS Care (ANAC) is the leading health care organization responding to HIV/AIDS. Since its founding in 1987, ANAC has been meeting the needs of nurses and other healthcare professionals in HIV/AIDS care, research, prevention, and policy.  

 ANAC aims to promote the health and welfare of people affected by HIV/AIDS by:  

  • Creating an effective, engaged network of nurses in AIDS care. 
  • Studying, researching and exchanging information, experiences and ideas leading to improved care and prevention. 
  • Providing leadership to the nursing community in matters related to HIV/AIDS infection and its co-morbidities. 
  • Advocating for effective public policies and quality care for people living with HIV. 
  • Promoting social awareness concerning issues related to HIV/AIDS. 

Borrego Health   

Borrego Health provides high-quality, comprehensive, compassionate primary health care to the people in our communities, regardless of their ability to pay. They serve these communities and adjoining regions with respect, dignity, and cultural sensitivity as a medical home and safety net for essential health care and social services. Borrego Health is a non-profit 501(c)(3) Federally Qualified Health Center (FQHC) and a Federal Tort Claims Act Deemed (FTCA) facility.  

DAP Health   

At DAP Health, no one wonders if they belong — they just feel it. People can rely on culturally competent and stigma-free care at DAP Health.    

DAP Health offers medical and mental healthcare tailored to patients and clients by clinicians who listen to them. DAP Health has been meeting the diverse needs or its community since 1984, and it offers culturally competent care with no stigma about a person’s race, being LGBTQ+, or living with HIV. By actively listening, we can offer people care and services that meet their unique needs.     

  • Sexual wellness — DAP Health’s Orange Clinic offers STI testing and treatment, Pre-Exposure Prophylaxis (PrEP), Post-Exposure Prophylaxis (PEP), and HIV and hepatitis C testing.
  •  Thriving with HIV and ending the epidemic — DAP Health helps patients living with HIV thrive by staying healthy, undetectable and untransmittable to others. They become part of DAP Health's family beginning with testing, linkage into care, and then being enrolled in medical and mental healthcare, dentistry, social services, and prescription access. 
  • Mental health services — DAP Health offers individual and group therapy and has a substance abuse program that emphasizes recovery and relapse prevention. Mental health is health — no stigma, no shame. It just takes seeing a person truly where he/she/they are in their personal journey. 
  • Ongoing primary care — Join more than 9,700 patients who enjoy culturally competent care from clinicians and care teams who become like family. DAP Health's team works with patients to coordinate their care and ensure they have everything they need to stay healthy.  

Eisenhower Health  

Eisenhower HIV Clinic: Recognizing the complex health care needs of the LGBTQ patient population, Eisenhower Medical Center offers a comprehensive range of clinical, research and education resources — starting with a team of dedicated primary care doctors who have exceptional experience and expertise.  

Eisenhower HIV Clinic Primary Care Services: Providing state-of-the-art care for HIV patients requires knowledge of the latest treatments and best practices in the detection and treatment of HIV. Eisenhower's HIV Primary Care program is focused on the overall health of each patient, including:  

  • Appropriate utilization of advances in HIV care to sustain the best possible quality of life, including appropriate STD and cancer screening as well as healthy aging  
  • Best practices to prevent the spread of HIV  
  •  Compassionate access to new medicines for highly drug-resistant patients  
  • Our team includes HIV primary care doctors Board Certified in Internal Medicine or Family Medicine, with an additional certification as an HIV specialist with the American Academy of HIV Medicine (AAHIVM).  
  • Eisenhower Health is proud to collaborate with many nonprofit organizations here in the Coachella Valley providing HIV and related healthcare services, through partnership connectivity of services, referrals, and education.  

HARP-PS   

The HIV+ Aging Research Project-Palm Springs is a grassroots community non-profit that conducts research and provides education to improve the quality of life for long-term HIV survivors in the Coachella Valley. They collaborate with academic partners throughout Southern California and nationally to conduct socio-behavioral research on issues like resiliency and COVID-19 affecting HIV survivors. They hold monthly provider events to provide education on HIV Treatment issues, and they held monthly COVID Rounds during the peak of the COVID-19 pandemic. They also provide the monthly Positive Life HIV education series with topics and speakers tailored to the unique needs of their HIV survivor community. They created the annual Reunion Project daylong regional seminar to bring together the HIV and aging community in Southern California. Last year they combined forces with DAP Health and other community partners on the Aging Positively-Reunion Project event, which is held each year on or around HIV and Aging Awareness Day on September 18.    

Jewish Family Service of the Desert 

Since its inception as part of the Jewish Federation of Palm Springs and Desert Area in 1982, JFS has grown—not just in size, but in its ability to serve the people of the Coachella Valley. Beginning as a small group of volunteers who checked in on seniors and disabled people who lived alone, JFS Desert has evolved into an organization of professionals and volunteers that provide a broad range of support and services to thousands of Coachella Valley residents each year.  

JFS Desert’s experienced case managers can assist in exploring potential resources. They will assess clients’ eligibility for services and programs and can help facilitate the application process to obtain benefits and support. JFS case managers are a resource for the Coachella Valley, providing emergency financial assistance to prevent homelessness. JFS also works with local and county organizations to advocate for the rights of seniors in the valley. The JFS case management team takes a holistic service approach, collaborating with internal departments to ensure clients’ needs are addressed. We are dedicated to making sure that mental health issues and affordable housing stay front and center for our valley citizens.   

Let’s Kick ASS Palm Springs 

Let’s Kick ASS Palm Springs is an inclusive social group seeking to reduce the stresses of AIDS Survivor Syndrome. They welcome members regardless of HIV status, race, gender, age, or sexuality, believing that the individual is the best judge of the impact of HIV on their life. LKAPS organizes social functions providing opportunities to develop friendships and community.  

They support education and advocacy to raise awareness of AIDS Survivor Syndrome, long-term survivors, and the challenges they face.  

People feel better when engaged in social activity. LKAPS helps long-term survivors overcome isolation by creating social opportunities. From their popular monthly potlucks, twice-monthly coffee socials, bowling team, and movie nights, to now-established annual events such as June 5's Long-term Survivors Day reception and the Thanksgiving Day feast, LKAPS benefits its members through engagement with their local community of HIV survivors.  

PALS  

PALS (Planning Ahead for LGBTQ Seniors) is a volunteer-led community initiative based in Palm Springs that helps LGBTQ+ adults and friends plan ahead before a health or other life-altering situation arises.   

Having a plan in place mitigates stress and anxiety, ensures that LGBTQ+ adults are in control of their future care and legacy, and relieves the burden on family and friends.  

The Center   

At The Center, they like to say they create vibrant community by helping LGBTQ+ people along their way, wherever they might be in life’s journey. Even better, The Center likes to live it, breathe it, and do it. If someone is looking to meet new friends, get resources, or enrich their life and their place in community, they have come to the right place.  

Based in the Coachella Valley, The Center serves people of all ages, totaling more than 70,000 visits annually. How do they attract so many people? They do it with meaningful, relevant and mission-focused programming that addresses three strategic initiatives:  

  •   Ending isolation and loneliness  
  •   Connecting people to resources and community  
  •   Enriching individual and collective experiences 

About DAP Health 

DAP Health is an advocacy-based health center in Palm Springs, Calif., serving more than 10,000 patients, offering medical and mental healthcare, STI testing and treatment, dentistry, pharmacy, and lab services. A variety of wraparound services enable patients to experience optimal health, including social services, support groups, alternative therapies, and other wellness services. Excellent HIV care is provided by the largest team of specialized clinicians in the area.      

DAP Health opened one of California’s first COVID clinics and hotlines to offer screening, testing, and treatment. DAP Health also is working to address the social determinants of health that are causing negative health outcomes during this pandemic, like food and housing insecurity, joblessness, isolation, and access to ongoing healthcare.  

DAP Health’s sexual health clinic offers STI testing and treatment, pre-exposure prophylaxis (PrEP), post-exposure prophylaxis (PEP), and HIV and hepatitis C (HCV) testing. DAP Health has earned Charity Navigator’s highest rating for the twelfth consecutive year — landing DAP in the top 6% of nonprofits rated. The distinction recognizes that DAP Health exceeds industry standards in terms of financial health, accountability, and transparency.      

Visit www.daphealth.org to learn more.     

 

DAP Health works to stop hepatitis C and …

Dr. Shubha Kerkar speaks at DAP Health's hepatitis C forum on July 28, 2021.
Dr. Shubha Kerkar speaks at DAP Health's hepatitis C forum on July 28, 2021.

DAP Health works to stop hepatitis C and COVID-19

DAP Health Insights – Monday, Aug. 2, 2021, from David Brinkman, CEO 

DAP Health marks World Hepatitis Day with hepatitis C forum  

Last Wednesday’s World Hepatitis Day was an opportunity for health care providers, activists, patients and their loved ones to increase awareness of the disease. DAP Health marked the occasion by sponsoring our third hepatitis C forum for Coachella Valley recovery centers and partners.

Hepatitis is an inflammation of the liver that causes severe liver disease and hepatocellular cancer. There are five main strains of the virus — A, B, C, D and E. The most common are hepatitis B and C, which result in 1.1 million deaths and 3 million new infections per year.

DAP Health announces COVID-19 vaccine mandate for employees

Due to the recent COVID-19 surge and the availability of safe and effective vaccines, DAP Health announced Friday that it would require its 229 employees to receive the COVID-19 vaccine. The new requirement includes the organization's health care campus in Palm Springs and its four Revivals stores across the Coachella Valley.

The announcement comes as hospitalizations and deaths are rising throughout the United States due to the substantial number of unvaccinated people and the highly contagious Delta variant. Vaccination is the primary way to put the pandemic to rest.

“As DAP Health and the health care community lead the way in requiring vaccines for our team members, DAP Health hopes all employers across the valley will follow our lead and implement policies to encourage vaccination,” said Dr. David Morris, DAP Health Chief Medical Officer. ”The health and safety of individuals, families and the Coachella Valley depend on it.”

Five minutes with Dr. Tulika Singh

Dr. Tulika Singh, Director of Research at DAP Health, is a board-certified HIV specialist and infectious disease and internal medicine physician. Before joining DAP Health, she completed an infectious disease fellowship in Wisconsin. She then worked at a couple of Michigan hospitals.

Singh was born in India, where she went to medical school. She moved to the United States to enhance her education and completed her residency in Ohio. Since moving to California, Singh has settled into the Palm Springs lifestyle and has made the desert her home.

Five minutes with Dr. Tulika Singh

Five minutes with Dr. Tulika Singh

By Robert Hopwood

Dr. Tulika Singh is the director of research at DAP Health. She is a board-certified HIV specialist, infectious disease and internal medicine physician who has been working in HIV care since 2009.

Singh was born in India, where she went to medical school. She moved to the United States to enhance her education and completed her residency in Ohio. Her sister moved to Canada, but her mother still lives in India.

Before joining DAP Health, Singh completed an infectious disease fellowship in Wisconsin. She then worked at a couple of Michigan hospitals as a primary care, infectious disease specialist and an HIV specialist.

Since moving to California, Singh has settled into the Palm Springs lifestyle and has made the desert her home. People may be surprised to learn that Singh found her home on HGTV’s “House Hunters” show after moving to the Coachella Valley.

Learn more about one of the members of DAP Health’s care team.

Question: How did you get into HIV research?

Answer: I love doing research. That’s my newest passion. During my infectious disease fellowship from 2009 to 2011, I was awarded a prestigious award for my research. I then waited until I could do HIV-related research here at DAP Health.

Q. What did you want to do when you were young?

I wanted to be a dermatologist. But I started to see people with infections get better with the right antimicrobials and go on to live healthy lives. That’s when my passion shifted toward infectious diseases.

Q: Yoga is an integral part of your life. When did you start practicing it?

A: I started doing yoga in India when I was a toddler. Every morning I would do yoga with my father and sister before going to school. I continue to practice it for flexibility, peace of mind and its overall health benefits.

Q: You travel a lot. Where are your favorite places to visit?

A: I love traveling. I go to Mexico a lot, almost every three to four months. I have a timeshare there too, in Cabo. I also like vacationing in Hawaii. In summer I visit my sister in Toronto.

Q: How do you maintain an active lifestyle while traveling?

A: I used to travel quite a bit before COVID-19 happened. I was staying at hotels sometimes where there were no gyms or swimming pools. But I continued my lifestyle. I did yoga in my hotel room in the morning or went hiking or completed a seven-minute quick workout on my phone. I got my exercise out of the way, took a shower and was ready to start my day.

DAP Health Opens Registration for Desert …

Contact: Steven Henke                               
Director of Brand Marketing
(612) 310-3047
[email protected]

FOR IMMEDIATE RELEASE

August 2, 2021

DAP Health Opens Registration for Desert AIDS Walk 2021

“Together Again” Ending the HIV Epidemic  

More than 2,000 local humanitarians will come together to end the HIV epidemic, expand healthcare access, and remember those friends and family members who we lost because of AIDS. 

The 2021 Desert AIDS Walk, presented by Desert Care Network, will be an in-person event Saturday, Oct. 30, 2021, beginning at Ruth Hardy Park and following a route through downtown Palm Springs.  The family and pet-friendly event includes a Health and Wellness Village presented by Walgreens.  Businesses interested in sponsoring the walk or participating in the wellness festival should contact Director of Development James Lindquist at [email protected].

Walker Registration is now available online at www.desertaidswalk.org.

The annual Desert AIDS Walk helps fund the vital work of DAP Health, previously Desert AIDS Project, an advocacy-based healthcare organization that provides service to more than 10,000 individuals. DAP Health CEO David Brinkman says, "We remain committed to ending the epidemic and caring for people living with HIV. That work includes the vital services we offer, including HIV prevention and specialty care, STI screening and treatment, housing support, benefits navigation, medical, dental, and behavioral healthcare.”

This year marks 40 years of HIV with the first reported cases about what would become known as HIV and AIDS published in the U.S. Centers for Disease Control and Prevention’s Morbidity and Mortality Weekly Report. Brinkman says, “AIDS taught us a community response is the most effective response. It taught us that we cannot turn our backs when communities are in need and in fear, that we must remember our humanity and the gift of giving back and be there to help. And as we have learned through our recent human rights and health equity movements, equality cannot be experienced by one until it is experienced by all.”

Since 1984, residents of the Coachella Valley have been coming together as a community in action caring for those living with and now aging with HIV. DAP Health Chief Development and Strategy Officer Darrell Tucci says, “Desert AIDS Walk brings together the collective power of community and our shared vision of a future where everyone has the comprehensive care they need to live their best lives.”

After 40 years, public health officials and activists see a pathway to end the AIDS epidemic. It starts with treatment.

With proper medical care, those living with HIV can reduce the viral load in their blood to an undetectable level. When HIV can’t be detected it can’t be transmitted, according to the California Department of Public Health (CDPH).

Health officials and activists are now championing the message that undetectable equals untransmittable, or U=U. 

“The concept of U=U is the foundation of being able to end the epidemic,” Dr. Anthony Fauci, the director of the National Institute of Allergy and Infectious Diseases, said in 2019. 

The U=U campaign also aims to end the stigma around HIV. That stigma keeps too many people from getting tested for HIV or obtaining the care they need to stay healthy. The result of 40 years of research is that people living with HIV can suppress the virus and live long lives with medication.

“They can have sex, babies, love — all with no risk,” says HIV activist Bruce Richman, who founded the Prevention Access Campaign, which started the U=U message.

“But if a person doesn’t know they have HIV, that person won’t get access to the medication to stay untransmittable,” Richman says.

“If we really want to end the epidemic and save lives, we’re going to make sure that we invest in the wellbeing of people living with HIV, so they can stay healthy and prevent new transmissions,”

“DAP Health’s integrated model of services supports those people living with HIV on their journey to U=U,” says C.J. Tobe, DAP Health’s director of Community Health and Sexual Wellness.

“At DAP Health we learned through the AIDS crisis that becoming undetectable is more than taking daily medication,” Tobe says. “It is a combination of factors such as a roof over your head, food in your belly, staying on top of your mental health, and following through on routine oral health exams.”

A Commitment to Health Equity

DAP Health’s care team and experts are making a conscious effort to talk about health equity more, because the CDC and the CDPH both say we need health equity for people if we’re going to beat COVID-19.

“Health equity means that everyone has the opportunity to be healthy based on their needs, not on their ability to pay,” says Brinkman. “It also means no one should feel like an outsider once they come inside to see a doctor or psychologist.

“But getting people to take that first step can be difficult.”

Discrimination — against the poor, LGBTQ individuals and racial minorities — also increases the likelihood people will avoid essential care.

“If you’re told by society over and over again that you’re bad, wrong, inferior and not good enough, then you come to believe it after a while,” says Dr. Jill Gover, a licensed clinical psychologist who leads DAP Health’s Behavioral Health department. “And with the inadequacy comes shame.”

“The intersection of oppression and poverty can create feelings of unworthiness, which are barriers to care,” she says.

To break down these barriers, DAP Health is making it easier for people to ask for help in several important ways. DAP Health has culturally competent doctors and therapists who can see patients from home, or onsite at the DAP campus. Social-services access has also been expanded for help with life essentials during this pandemic.

DAP Health’s dedication to cultural humility has its care team leaning in to get to know their patients, instead of assuming a one-size-fits-all approach works.

“At DAP Health, you’ll be helped by someone who understands what you’ve been through, without you having to spell it out for them. It’s that simple,” says Carl Baker, DAP Health’s Director of Legislative and Legal Affairs. “And if they don’t look exactly like you, then rest assured they’ve been trained in cultural competence, and they are your ally.”

Once people begin getting care at DAP Health, they become part of the family.

“Health equity at DAP Health means no one wonders if they belong — they just feel it,” says Brinkman. 

Desert AIDS Walk funds the vital work of DAP Health:

*All data via USD Report [what is the USD Report] January 2020 – December 2020

  • Primary Care — More than 10,000 individuals call DAP Health their patient-centered healthcare home. In the earliest days of the AIDS crisis, DAP Health discovered health outcomes for our HIV-positive clients increased when we provided healthcare to their life partners and family members who were acting as caregivers. Today, DAP Health offers leading HIV specialty care and primary care for our community members not living with HIV, because there is enough love in this valley to help everyone thrive and prevent new cases of HIV.
  • Transgender Care — DAP Health is guiding more transgender, intersex, and gender diverse clients on their gender journeys. Too many transgender individuals in the Inland Empire assume they will never access stigma-free and competent care. At DAP Health they never have to worry.
  • Dental Care — Dental access is vital for good health, especially for people living with HIV. Good oral health is directly tied to better health outcomes. Patients took care of their smiles at DAP Health with attention from dentists and dental hygienists in 3,437 visits.
  • Ending the HIV Epidemic — New HIV infections are rising, but the best way to help everyone protect themselves and each other is with free and accessible testing. Our testing team met clients where they were, in our sexual health clinic or out in the community, and we helped people take control with 8,065 HIV tests. Thanks to our EIS team, the shock of a new HIV diagnosis for 47 people was met with linkage to medical and behavioral healthcare, including wellness and social services for the long haul.
  • HIV At-Home Self Testing — When we noticed increasing HIV at a time when patients say they are afraid to leave home, we brought free grant funded testing tools to them via mail. By providing confidential and free testing with the option of guidance from a DAP team member, we are keeping our promise to fight HIV in the Coachella Valley. DAP provided 402 HIV self-test kits, preventing dangerous delays in HIV testing.
  • Linked to HIV Care ASAP — Many people do not get tested for HIV because the prospect of managing HIV for the rest of their lives is overwhelming. But DAP Health has been standing by every person it has tested for HIV for 37 years. When it comes to linking those tested to meaningful medical and behavioral healthcare that improves health outcomes and reduces new transmissions, DAP Health has a 97% success rate.
  • Courage to Resume Antiretroviral (ART) Treatment — Economic and housing instability, behavioral health challenges, or simply getting overwhelmed can cause PLWHA to fall out of care. Thanks to our EIS team, 96 patients resumed their life-sustaining medical care because a DAP specialist reached out to let them know they matter and offered a way back. Ninety-six PLWHA learned it’s not too late to Resume ART Treatment
  • Sexual Wellness – Free STI screening and treatment. Because we will not stop the spread of HIV and STIs in the Coachella Valley if we do not make testing and treatment available to everyone. We helped 947 patients heal from STIs like chlamydia, gonorrhea, and syphilis in 1,615 visits.
  • Finding Safer Sex with PrEP Navigation — HIV has not taken a break, but we made it easy for 217 patients to protect themselves and others with access to PrEP. Our PrEP Navigators make sure patients understand the program, cost, and health information in a private, supportive, and safe setting. During the COVID health crisis, we kept PrEP available to patients while they sheltered in place, with telephone consults, medication delivery, and sanitized testing environments at DAP Health.
  • Behavioral Healthcare — Coping with HIV and life can be overwhelming. DAP Health Behavioral Health clinicians help our community find hope. Because with the right support, we can get through almost any storm. Behavioral health and addiction treatment are included as critical components of DAP Health’s Primary Care, because if untreated, these issues get in the way of our patients’ health. We helped 1,388 patients cope with depression and mood disorders in 10,728 visits. Substance abuse, especially with alcohol and crystal meth, disproportionately harms the LGBTQ+ community and PLWHA in the Coachella Valley. We helped 704 patients address substance and alcohol issues in 3,537 visits.
  • Community Health Education — Our team meets patients where they are on their journey providing education throughout the year at events across the Coachella Valley at 115 presentations attended by 1,545 individuals.
  • Social Services — Case managers make accessing healthcare and support services a reality for DAP Health clients. Our case managers help clients secure transportation, food, housing, and enrolling for federal, state, and local resources to cover care. In a complex healthcare system, DAP Health takes the worry out of obtaining and keeping care.
  • Housing — DAP Health helps clients move into permanent residences and is developing more opportunities. Housing assistance is part of our prescription. Access to medication is not enough to treat HIV — it also requires a place to live.
  • Back to Work — DAP Health's back-to-work program has assisted hundreds of clients to re-enter the workforce when they were ready. This includes internet and computer access, resume coaching, and job placement. DAP Health helps clients determine readiness for employment and supports them throughout the process. Because having a job can be powerful medicine supports wellbeing by staying connected to their community, develop employment skills and helps provide a sense of self-worth.
  • Client Wellness — A range of services, classes, and support groups make DAP Health a community hub. By providing classes such as yoga, tai chi, acupuncture, and reiki, we’re able to provide care for the whole person and a safe space for connection. The AIDS crisis taught us that holistic health works. In addition, DAP Health provides groups centered around aging with HIV, addiction and recovery advocacy, and much more. DAP Health understands that when a few people get together to support each other, an entire humanitarian movement can be born.
  • Responding to COVID — DAP Health opened one of California’s first COVID clinics and hotlines to offer screening, testing, and treatment. A total of 3,698 coronavirus tests were completed.

Desert AIDS Walk Sponsors

Presented By: Desert Care Network

Health and Wellness Village Presenting Sponsor: Walgreens

Major sponsors: Gilead, Grace Helen Spearmen Charitable Foundation, NBC Palm Springs and The Desert Sun

Other Sponsors: CV Independent, Gay Desert Guide, KGay, Promo Homo TV, Rage Monthly, and Revivals Stores

About DAP Health

DAP Health is an advocacy-based health center in Palm Springs, Calif., serving more than 10,000 patients, offering medical and mental healthcare, STI testing and treatment, dentistry, pharmacy, and lab services. A variety of wraparound services enable patients to experience optimal health, including social services, support groups, alternative therapies, and other wellness services. Excellent HIV care is provided by the largest team of specialized clinicians in the area.    

DAP Health opened one of California’s first COVID clinics and hotlines to offer screening, testing, and treatment. DAP Health also is working to address the social determinants of health that are causing negative health outcomes during this pandemic, like food and housing insecurity, joblessness, isolation, and access to ongoing healthcare.

DAP Health’s sexual health clinic offers STI testing and treatment, pre-exposure prophylaxis (PrEP), post-exposure prophylaxis (PEP), and HIV and hepatitis C (HCV) testing. DAP Health has earned Charity Navigator’s highest rating for the twelfth consecutive year — landing DAP in the top 6% of nonprofits rated. The distinction recognizes that DAP Health exceeds industry standards in terms of financial health, accountability, and transparency.    

Visit www.daphealth.org to learn more.   

DAP Health Works to Stop COVID-19 Pandem …

Contact: Steven Henke                               
Director of Brand Marketing
(612) 310-3047
[email protected]

FOR IMMEDIATE RELEASE

July 30, 2021

DAP Health Works to Stop COVID-19 Pandemic Announces COVID-19 Vaccine Mandate for Employees

Due to the recent COVID-19 surge and the availability of safe and effective vaccines, DAP Health announced today that it will require its 229 employees to receive the COVID-19 vaccine. Dr. David Morris, DAP Health chief medical officer, explains, “universal mask wearing is not sufficient to prevent transmission of the Delta variant, which is more transmissible and causes more severe disease. COVID-19 vaccinations are the most effective means of preventing disease transmission.”

The new requirement includes the organization's health care campus in Palm Springs and its four Revivals stores across the Coachella Valley. The announcement comes as hospitalizations and deaths are rising throughout the United States due to the substantial number of unvaccinated people and the highly contagious Delta variant. Vaccination is the primary way to put the pandemic to rest and avoid the return of restrictive public health measures.

Morris explains, “As DAP Health and the health care community lead the way in requiring vaccines for our team members, DAP Health hopes all employers across the valley will follow our lead and implement policies to encourage vaccination. The health and safety of individuals, families, and the Coachella Valley depend on it.”

 “We are proud 95% of our employees have already been vaccinated. DAP Health team members made an ethical commitment to ensure the health and well-being of our patients, colleagues and community. This is essential to protect those who are vulnerable, including the immunocompromised,” says David Brinkman, CEO of DAP Health. “As members of the health care community, we need to have the courage of our convictions.” 

“Ending epidemics, whether HIV or COVID-19, is the charge of DAP Health. In mid-June, California had about 900 COVID cases severe enough to require hospitalization versus nearly 3,000 now. It is critical the entire health care workforce gets vaccinated against COVID to ensure patient safety,” Morris says. “With nearly 4 billion doses administered worldwide, we know the vaccines are safe and highly effective at preventing severe illness and death. Vaccinations reduce the spread of COVID and the harmful toll this virus is taking within the health care workforce and those we serve.”

“As specialists in HIV and LGBTQ+ care, DAP Health recognizes the historical mistrust of health care institutions. DAP Health is committed to addressing team members’ concerns, engage with marginalized populations, and work with trusted messengers to improve vaccine acceptance,” Brinkman says.

DAP Health recognizes some workers may not receive the vaccine because of medical or religious reasons. They will be exempt from this mandate, will wear N95 masks, and be tested weekly for COVID-19. 

About DAP Health

DAP Health is an advocacy-based health center in Palm Springs, serving more than 10,000 patients. The health center offers medical and mental healthcare, STI testing and treatment, dentistry, pharmacy and lab services. A variety of wraparound services enable patients to experience optimal health, including social services, support groups, alternative therapies and other wellness services. Excellent HIV care is provided by the largest team of specialized clinicians in the area.    

DAP Health opened one of California’s first COVID-19 clinics and hotlines to offer screening, testing and treatment. DAP Health also is working to address the social determinants of health that are causing negative health outcomes during this pandemic, like food and housing insecurity, joblessness, isolation and access to ongoing healthcare.

DAP Health’s sexual health clinic offers STI testing and treatment, pre-exposure prophylaxis (PrEP), post-exposure prophylaxis (PEP), and HIV and hepatitis C (HCV) testing. DAP Health has earned Charity Navigator’s highest rating for the twelfth consecutive year –– landing the health center in the top 6% of nonprofits rated. The distinction recognizes that DAP Health exceeds industry standards in terms of financial health, accountability and transparency.    

Visit daphealth.org to learn more.

DAP Health marks World Hepatitis Day wit …

DAP Health marks World Hepatitis Day with hepatitis C forum

By Robert Hopwood, DAP Health

World Hepatitis Day 2021 on Wednesday, July 28, was an opportunity for health care providers, activists, patients and their loved ones to increase awareness of a disease that kills more than one million people a year.

Hepatitis is an inflammation of the liver that causes severe liver disease and hepatocellular cancer, according to the World Health Organization. There are five main strains of the virus — A, B, C, D and E. The most common are hepatitis B and C, which result in 1.1 million deaths and 3 million new infections per year.

Health officials have set the goal of eliminating hepatitis as a public health threat by 2030, according to the WHO. The theme of this year’s World Hepatitis Day underscores the urgency to eradicate the disease, “Hepatitis Can’t Wait.”

More: Hepatitis Care at DAP Health

DAP Health sponsored our third hepatitis C forum Wednesday for Coachella Valley recovery centers and partners. Speakers included C.J. Tobe, director of Community Health and Sexual Wellness Services at DAP Health; Jose De La Cruz, DAP Community Health educator; Dr. Shubha Kerkar, director of Infectious Diseases at DAP Health; Guillermo Ramos, Community Health Early Intervention manager at DAP Health; Andy Ansell, PrEP program manager at DAP Health; Michael Smith from the Ranch Recovery Center; and Liz Chavez Hacienda Valdez from the Ranch Recovery Center.

For hepatitis C resources, testing and care, contact DAP Health at (760) 323-2118.

Attendees at DAP Health's hepatitis C forum on July 28, 2021.
Attendees at DAP Health's hepatitis C forum on July 28, 2021.
C.J. Tobe speaks at DAP Health's hepatitis C forum on July 28, 2021.
C.J. Tobe speaks at DAP Health's hepatitis C forum on July 28, 2021.
Dr. Shubha Kerkar speaks at DAP Health's hepatitis C forum on July 28, 2021.
Dr. Shubha Kerkar speaks at DAP Health's hepatitis C forum on July 28, 2021.
From left, Jose De La Cruz, Dr. Shubha Kerkar and an attendee pose together for a photo at DAP Health's hepatitis C forum on July 28, 2021.
From left, Jose De La Cruz, Dr. Shubha Kerkar and an attendee pose together for a photo at DAP Health's hepatitis C forum on July 28, 2021.
Andy Ansell speaks at DAP Health's hepatitis C forum on July 28, 2021.
Andy Ansell speaks at DAP Health's hepatitis C forum on July 28, 2021.

‘Together Again’ ending the HIV epid …

Desert AIDS Walk

‘Together Again’ ending the HIV epidemic

DAP Health Insights – Monday, July 26, 2021, from David Brinkman, CEO 

DAP Health to open registration for Desert AIDS Walk 2021 

 More than 2,000 local humanitarians will come together to end the HIV epidemic, expand healthcare access, and remember those friends and family members who we lost because of AIDS.  

The 2021 Desert AIDS Walk will be an in-person event Saturday, Oct. 30, 2021, beginning at Ruth Hardy Park and following a route through downtown Palm Springs. The family and pet-friendly event includes a Health and Wellness Festival presented by Walgreens.

The annual Desert AIDS Walk helps fund the vital work of DAP Health. Registration opens August 2 at www.desertaidswalk.org. 

DAP Health honors Annette Bloch

DAP Health honors the passing of philanthropist and beloved community leader Annette Bloch, who will be remembered for meeting her personal goal of “improving the lives of others.” The philanthropist found joy in seeing her generous gifts change lives in Kansas City and Palm Springs, the communities she called home. 

Bloch became part of DAP Health’s response to the HIV/AIDS crisis after her friend Barbara Keller gave her a tour of the organization’s campus. She used her philanthropy to help DAP Health fulfill its mission of enhancing community health and well-being. Her endorsement invited countless others to fund the organization. 

‘Together Again’ ending the HIV epidemic

DAP Health Insights – Monday, July 26, 2021, from David Brinkman, CEO 

DAP Health to open registration for Desert AIDS Walk 2021 

 More than 2,000 local humanitarians will come together to end the HIV epidemic, expand healthcare access, and remember those friends and family members who we lost because of AIDS.  

The 2021 Desert AIDS Walk will be an in-person event Saturday, Oct. 30, 2021, beginning at Ruth Hardy Park and following a route through downtown Palm Springs. The family and pet-friendly event includes a Health and Wellness Festival presented by Walgreens.

The annual Desert AIDS Walk helps fund the vital work of DAP Health. Registration opens August 2 at www.desertaidswalk.org. 

DAP Health honors Annette Bloch

DAP Health honors the passing of philanthropist and beloved community leader Annette Bloch, who will be remembered for meeting her personal goal of “improving the lives of others.” The philanthropist found joy in seeing her generous gifts change lives in Kansas City and Palm Springs, the communities she called home. 

Bloch became part of DAP Health’s response to the HIV/AIDS crisis after her friend Barbara Keller gave her a tour of the organization’s campus. She used her philanthropy to help DAP Health fulfill its mission of enhancing community health and well-being. Her endorsement invited countless others to fund the organization. 

DAP Health to open registration for Dese …

Desert AIDS Walk

DAP Health to open registration for Desert AIDS Walk 2021  

By Steven Henke

More than 2,000 local humanitarians will come together to end the HIV epidemic, expand healthcare access, and remember those friends and family members who we lost because of AIDS.   

The 2021 Desert AIDS Walk will be an in-person event Saturday, Oct. 30, 2021, beginning at Ruth Hardy Park and following a route through downtown Palm Springs. The family and pet-friendly event includes a Health and Wellness Festival presented by Walgreens. Registration opens August 2. 

The annual Desert AIDS Walk helps fund the vital work of DAP Health. “We remain committed to ending the epidemic and caring for people living with HIV. That work includes the vital services we offer, including HIV prevention and specialty care, STI screening and treatment, housing support, benefits navigation, medical, dental, and behavioral healthcare,” says DAP Health CEO David Brinkman. 

This year marks 40 years of HIV with the first reported cases about what would become known as HIV and AIDS published in the U.S. Centers for Disease Control and Prevention’s Morbidity and Mortality Weekly Report. Brinkman says, “AIDS taught us a community response is the most effective response. It taught us that we cannot turn our backs when communities are in need and in fear, that we must remember our humanity and the gift of giving back and be there to help. And as we have learned through our recent human rights and health equity movements, equality cannot be experienced by one until it is experienced by all.” 

Since 1984, residents of the Coachella Valley have been coming together as a community in action caring for those living with and now aging with HIV. DAP Health Chief Development and Strategy Officer Darrell Tucci says, “Desert AIDS Walk brings together the collective power of community and our shared vision of a future where everyone has the comprehensive care they need to live their best lives.”  

After 40 years, public health officials and activists see a pathway to end the AIDS epidemic. It starts with treatment.  

With proper medical care, those living with HIV can reduce the viral load in their blood to an undetectable level. When HIV can’t be detected it can’t be transmitted, according to the California Department of Public Health (CDPH). 

Health officials and activists are now championing the message that undetectable equals untransmittable, or U=U.   

The U=U campaign also aims to end the stigma around HIV. That stigma keeps too many people from getting tested for HIV or obtaining the care they need to stay healthy. The result of 40 years of research is that people living with HIV can suppress the virus and live long lives with medication.  

A commitment to health equity 

DAP Health’s care team and experts are making a conscious effort to talk about health equity more, because the CDC and the CDPH both say we need health equity for people if we’re going to beat COVID-19. 

“Health equity means that everyone has the opportunity to be healthy based on their needs, not on their ability to pay,” says Brinkman. “It also means no one should feel like an outsider once they come inside to see a doctor or psychologist. 

“But getting people to take that first step can be difficult.” 

Discrimination — against the poor, LGBTQ individuals and racial minorities — also increases the likelihood people will avoid essential care. 

“If you’re told by society over and over again that you’re bad, wrong, inferior and not good enough, then you come to believe it after a while,” says Dr. Jill Gover, a licensed clinical psychologist who leads DAP Health’s Behavioral Health department. “And with the inadequacy comes shame.” 

“The intersection of oppression and poverty can create feelings of unworthiness, which are barriers to care,” she says. 

To break down these barriers, DAP Health is making it easier for people to ask for help in several important ways. DAP Health has culturally competent doctors and therapists who can see patients from home, or onsite at the DAP campus. Social-services access has also been expanded for help with life essentials during this pandemic. 

DAP Health’s dedication to cultural humility has its care team leaning in to get to know their patients, instead of assuming a one-size-fits-all approach works. 

 

DAP Health to open registration for Desert AIDS Walk 2021  

By Steven Henke

More than 2,000 local humanitarians will come together to end the HIV epidemic, expand healthcare access, and remember those friends and family members who we lost because of AIDS.   

The 2021 Desert AIDS Walk will be an in-person event Saturday, Oct. 30, 2021, beginning at Ruth Hardy Park and following a route through downtown Palm Springs. The family and pet-friendly event includes a Health and Wellness Festival presented by Walgreens. Registration opens August 2. 

The annual Desert AIDS Walk helps fund the vital work of DAP Health. “We remain committed to ending the epidemic and caring for people living with HIV. That work includes the vital services we offer, including HIV prevention and specialty care, STI screening and treatment, housing support, benefits navigation, medical, dental, and behavioral healthcare,” says DAP Health CEO David Brinkman. 

This year marks 40 years of HIV with the first reported cases about what would become known as HIV and AIDS published in the U.S. Centers for Disease Control and Prevention’s Morbidity and Mortality Weekly Report. Brinkman says, “AIDS taught us a community response is the most effective response. It taught us that we cannot turn our backs when communities are in need and in fear, that we must remember our humanity and the gift of giving back and be there to help. And as we have learned through our recent human rights and health equity movements, equality cannot be experienced by one until it is experienced by all.” 

Since 1984, residents of the Coachella Valley have been coming together as a community in action caring for those living with and now aging with HIV. DAP Health Chief Development and Strategy Officer Darrell Tucci says, “Desert AIDS Walk brings together the collective power of community and our shared vision of a future where everyone has the comprehensive care they need to live their best lives.”  

After 40 years, public health officials and activists see a pathway to end the AIDS epidemic. It starts with treatment.  

With proper medical care, those living with HIV can reduce the viral load in their blood to an undetectable level. When HIV can’t be detected it can’t be transmitted, according to the California Department of Public Health (CDPH). 

Health officials and activists are now championing the message that undetectable equals untransmittable, or U=U.   

The U=U campaign also aims to end the stigma around HIV. That stigma keeps too many people from getting tested for HIV or obtaining the care they need to stay healthy. The result of 40 years of research is that people living with HIV can suppress the virus and live long lives with medication.  

A commitment to health equity 

DAP Health’s care team and experts are making a conscious effort to talk about health equity more, because the CDC and the CDPH both say we need health equity for people if we’re going to beat COVID-19. 

“Health equity means that everyone has the opportunity to be healthy based on their needs, not on their ability to pay,” says Brinkman. “It also means no one should feel like an outsider once they come inside to see a doctor or psychologist. 

“But getting people to take that first step can be difficult.” 

Discrimination — against the poor, LGBTQ individuals and racial minorities — also increases the likelihood people will avoid essential care. 

“If you’re told by society over and over again that you’re bad, wrong, inferior and not good enough, then you come to believe it after a while,” says Dr. Jill Gover, a licensed clinical psychologist who leads DAP Health’s Behavioral Health department. “And with the inadequacy comes shame.” 

“The intersection of oppression and poverty can create feelings of unworthiness, which are barriers to care,” she says. 

To break down these barriers, DAP Health is making it easier for people to ask for help in several important ways. DAP Health has culturally competent doctors and therapists who can see patients from home, or onsite at the DAP campus. Social-services access has also been expanded for help with life essentials during this pandemic. 

DAP Health’s dedication to cultural humility has its care team leaning in to get to know their patients, instead of assuming a one-size-fits-all approach works.